Events

Expired Opal Service Training – Feb 11 – Feb 14 [Private Event]

Event Phone: 800-934-1034

We're sorry, but all tickets sales have ended because the event is expired.
  • Day 1 - Day 3
     February 11, 2020 - February 13, 2020
     9:00 am - 5:00 pm
  • Day 4 (last day)
     February 14, 2020
     9:00 am - 12:00 pm

Course Objective:

This internal KMHA-only Service course goal is to provide the attendee with the knowledge and skills to deliver technical support to customers with the Opal workstation.  This will be accomplished via instruction and hands-on practice.  No prior Opal training is required.

Note:  Last day end time: 12:00 pm.  See details in Course Specifications below.

Additional Information:

Prerequisites:

None

Target Audience

Konica Minolta Service personnel responsible for supporting Opal software

Course Specifications

Course Length: 4 days
Daily Hours:
Tuesday:  9 am – 5 pm
Wednesday:  9 am – 5 pm
Thursday:  9 am – 5 pm
Friday:  9 am – 12 pm
Lunch will be served at 12:00

Course Topics

  • History and Background of Opal
  • Overview of Opal software and functionality
  • Application usage
  • Administrator functions
  • Common issues handled by the HCIT Call Center
  • Creating and uploading Report Templates
  • Opal Web/RIS
  • Opal Acquire
  • Troubleshooting

 

Venue:  

Address:
133 Williams Dr, Ramsey, New Jersey, 07446, United States